Delivery Information

Delivery Information

We dispatch orders within 48 hours of receiving cleared payment and will let you know by email when it's on it's way to you. Orders are normally shipped via Royal Mail.
 
Personalised items take longer to dispatch but please refer to the advert where turnaround times can be found.
 

Next Day Delivery

You can upgrade most items for next day delivery.  Orders received before midday (Monday to Friday) will be dispatched to be delivered the following working day.

Delivery Problems

If your UK order does not arrive after 10 working days (outside of the Royal Mail strikes, bad weather etc), please contact us so we can arrange a refund/replacement.
If you're in Europe please allow 20 days and we'll refund/replace.
 
If your item does arrive damaged please let us know as soon as possible and we will sort this out for you by refunding/replacing.
 

Postage Rates - UK & Euro

POSTAGE RATES - UK
 
£1.45 on orders under £5.00 - free above £5.00